Findhotel
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Reclamation
it isnabout my booking MARTIN Louise number 42-95**** to hotel sdanta susanna resort from october 1er to october 8.we pay local taxe and fees to you 9.24 and we pay second time to hotel anta susanna 9.24 whe we arrive. you must repay to pay us 9.24.i am waiting for your answer
El Paso, Texas
Complaint/ refund free stay
Hello my name is jorge Rodriguez and i have just got back foe my trip and im trying make a refund or complaint in what can be done about my stay.First id like to say when it came to my room thier was no phone . 2nd the door was locked i had ro open it with a pin.All hotels have phones mine didnt.
3rd why would they put a customer in a renotive room it seems like theu were making changes to it. And 4th i was going to book anotjer stay and was in the process of working on it it was getting close to check oit by 12. I told the cleaning lady and front desk lady 3 times id be staying another night but she kept harasing me about she needs payment if not i had to be out by 12 .well 1205 came around i was still on the phone making arrangments i had a witness also with me at the time. SHE KNOCK AND KNOCK YELLING if she dont have payment i need to leave now or she calls the cops i had 10 min to leave .i told her i was working on it.never have i had a person or clerk do that.normaly if we say we are staying another day they say okbut because i was changing clotjes as she at tbe door yelling at me to open she was gonna open it open it come inside.regulations rules says they are not aloud to barge come in if we are thier only if we are not they can as they choose.that was unacceptable and rude.i kept my calm but she threathened me.
I had the finds for anotner stay due to her she messed up my plans the whole stay i had to pacl and leave i was traveling from el paso booked in lubbuck. I finally had time to male this call as i was traveling for work for amazon warehouuse.so id like to get a refund back to my card or get a free hotel upgrade stay for two days or one if possible for my next travel anywhere thanms my card ends in 9765 .Thank you booking is Fr37559**** Thank you.$48.93 cost for stay.
User's recommendation: Dont let someone yell and be so rude .That manager is rude and is non professional
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My booking
I booked a room for the 9th August but booked me for the 19th August when I will be away and this company has completely lied to me they said Travelodge wouldn't amend my booking which after speaking to Travelodge they said this company is giving false information they would amend the date complete shambles
Preferred solution: To change my date of booking
User's recommendation: Don't use this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not received refubd
Expecting credit of almost $70 had to book two hotels in the same night and only stayed at one of them. Don't care to take my money twice but sure does care to make things right
- Good deals
- Low
- No customer service phone to quickly resolve wrong booking issue
- Poor customer service
Preferred solution: Full refund
User's recommendation: Don't let low price fool u , terrible customer svc
Orlando, Florida
I’m at the hotel my name is Jeannette Rizzo they need u to call the hotel so I can get my refund back
U took money from me for a stay at Wyndham resort International dr 8001 international dr orlando fl from the 11/4/22 to 11/10/22 and I didnt stay there Im at the hotel now and they said if u call back they will refund me my money back so please call back asap now because am at hotel now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
A rip off
I booked a room and the hotel could not confirm it even with reservation! I contact the group chat no response after an hour standing there waiting for a response from support, I had no choice but to pay again for a room after this company charged me! Stay away from this company because Im sure now Im gonna have trouble getting my money back!
- All
Preferred solution: Full refund
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Full refund
When I booked under this site it did not state that I would have to be 21 years and older so when I showed up to the South Plainfield holiday in they would not let me in. I would like a full refund and for you guys to contact the hotel for such purposes.
Thank you. - Kyla Cress
- Good deals
- Misses important information
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I book with this company and they gave me the wrong date and im highly pissed.they keep giving me the run around.ive been texting them ever since saturday and i havent received my refund.
I will not be booking with them again.i really need my money from them and they bullshiting me around.i need my refund to book another room.i did not stay at this hotel microtel
Preferred solution: Full refund
User's recommendation: Dont book with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I booked a room and called the hotel and they told me I didn’t have a reservation
I booked a hotel with and when I called the I was told I didnt have a reservation. This is a scam.
They took my money off my account and I was left without a room. Do not book with this site!!!
I tried calling the customer service and never was able to reach anyone through this site. The room was over $300!!
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Double charged got room
We were charged double for a room on 8/14 that we reserved in South Haven Michigan , the date was wrong on the reservation that said 8/15 but the hotel changed it and the next morning we had to repay because they said you pulled the card, now we need refunded 173.35 that was over charged back to my card
- Now no one wants to take responsibility for the refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
U took my money with no paid room
You people are a rip off. I will be getting a hold of better business bureau and authorities to report you
- No pros
- Are cons
Preferred solution: Full refund
Lyon, Rhône
Request
Hello,
can you please sent me your mail in French.
It will be more easy for understand.
Thanks you for your help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Conyers, Georgia
They really didn't help me do anything
My stay. And refund.i will never ever book with this company again.they need to be off the platform.plus they don't have a regular number for you to call
User's recommendation: Don't book with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Ohio
POOR CUSTOMER SERVICE!
Hotel got me mixed up with someone else and wouldn't let us stay! WE DID NOT CANCEL!
I WONT STOP UNTIL I GET MY MONEY!
BAD COMPANY.
STILL FIGHTING FOR MY MONEY AND NOT GONNA STOP. I SHOULDNT HAVE TO BE FIGHTING FOR IT...
User's recommendation: Do not use this site to book anything!!!!
Dallas, Texas
Do the cancellation a flight I had to cancel my hotel stay and I wish to be refunded I paid for the room on the 3rd and it was canceled on the 3rd within a couple hours and a receipt was submitted ple
Ii missed our flight they had board in my reservation was made on the 3 before I got to airport and call you all from airport you requested a receipt and I sent it the the email address sent to me from frontier
User's recommendation: Ask before booking third party vendors
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.