Findhotel
Findhotel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Findhotel has 1.7 star rating based on 59 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good deals, Cheap, No pros.
Cons: No customer service phone to quickly resolve wrong booking issue, No customer service phone to quickly resolve issues, Everything it is a bs shady site.Recent recommendations regarding this business are as follows: "Do not use this service quoted room price is before they tack on their fee of 110$!", "Recommend to use FIND HOTEL.", "Stay AWAY", "Don't go to find hotels", "Don't book thru yall".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Findhotel has 1.7 star rating based on 59 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good deals, Cheap, No pros.
Cons: No customer service phone to quickly resolve wrong booking issue, No customer service phone to quickly resolve issues, Everything it is a bs shady site.Recent recommendations regarding this business are as follows: "Do not use this service quoted room price is before they tack on their fee of 110$!", "Recommend to use FIND HOTEL.", "Stay AWAY", "Don't go to find hotels", "Don't book thru yall".
Most users ask Findhotel for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Findhotel Reviews
"Billing Issue/ Incorrect Billing"
While creating a reservation on 9/15/2022 the site crashed and the computer frozed, I did not get a confirmation number for the reservation, since I didnt see...
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Little Rock, Arkansas
Dishonest poor service
Called to get a hotel room at embassy, thought I was talking to Hilton reservation. No room available, was quoted 131$ nightly for 2 nights at what I now see is a subpar hotel.., but regardless when I got the bill it was 353$.
She probably told me that but my mother has to have heart surgery in the morning and AGAIN I still think Im talking to a Hilton reservation clerk!!
And I cannot cancel as it is same day so here I am in room that teaks of bleach. Paying wayyyyy to much!!!
- Dishonest and overpriced
Preferred solution: Price reduction
User's recommendation: Do not use this service quoted room price is before they tack on their fee of 110$!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Cancelation
My booking was canceled and I dont know why that is please help me to understand why my booking was canceled and where is my refund money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Booking
My booking was canceled for no reason can you guys give me an call because I'm not understanding why that was canceled 980289****
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Denied of room after reaching the location even after booking the place well in advance
I had planned a trip to Atlanta,Georgia from my hometown Michigan. I had booked the place as it was cheap on the website.
I paid the complete amount in advance (well a month in advance ). On the day of travel, we reached the location in Atlanta (Double tree by hilton) at around 10 pm , tired as *** due to the long travel. And when I reach and ask the hotel that we have reserved a room and please give us a room , they say theres nothing booked under your name. We were shocked to hear that.
They said the FindHotel team did not book anything under my name at the hotel.
When I tried contacting them, they checked other hotels for namesake and said that there are no hotels available for that night nearby. At 1am in the night I had to roam around and search for hotels , thankfully I had rented a car.
I am giving 1 star as there is no option for 0 stars.
Worst experience ever, I would not recommend this website.
- No pros
- Do not get accomodation even after booking
Preferred solution: High compensation for the trouble
User's recommendation: Never book a hotel through them
Kings Lynn, Norfolk
Cancellation
I need to cancel my booking for June 29th 2023, booking ID FPH1FWQ858B.
Please refund and confirm, with thanks.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amsterdam, North Holland
You got my money and I want it back we didn't have a room upon arrival at the hotel it was cancelled and I had no notice of it
Just sent my $683.03 back to the damn bank this has caused me a lot of hardship I need my money back ASAP I've been trying to get it done in a timely and proper manner with no word from anyone this is very stressful for my family we can't afford to just let that kind of money just float around we have bills to be paid and due to this we can't pay our bills
- Seems like a scam until i see otherwise
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel Booking
I had to cancel a booking through Find Hotel and was very satisfied with their response and handling of my situation. My credit card was credited as they promised.
User's recommendation: Recommend to use FIND HOTEL.
Toronto, Ontario
I actually got my money back, I don’t have any further comments. I was not a pises consumer so please take me off your list. thank you
Im not sure how I ended on to this page however I was looking for the proper person to get in touch since I no longer was going to use my hotel. I believe I accidentally ended up on this website which is total opposite of what I thought of the service .
I do not feel pissed at since I got my refund back . Overall thank you!
Atlanta, Georgia
Terrible accommodations for bathroom shower
Backed up water in shower,painted tub and toliet and reported to front desk and they responded ok..?? Deserve refund.Working crew in hotel laying carpet,etc all day long
User's recommendation: Don't stay at Wingate by wyndham in duluth,ga
Doylestown, Pennsylvania
False information
Hotel did not have the amenities promised and definitely want a refund ,could not speech to anyone ,no jacuzzi as shown
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Verified Buyer |
Salt Lake City, Utah
I didn’t get findhotel costumes service number, I can not find it,and I need help
I was booked one room with 2 beds, but they gave me one room with 1bed, even that, I didnt receive any change information for the findhotel wedside , they charge me same price for that room,now, I try to find someone to help me,but no one can help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billing Issue/ Incorrect Billing
While creating a reservation on 9/15/2022 the site crashed and the computer frozed, I did not get a confirmation number for the reservation, since I didnt see a reservation number then I created another reservation and this time it went thru when I got to the hotel it turned out that the original reservation had gone thru and the lady at the reception told me not to worry that she will cancel the original reservation and honor the second reservation due to the technical issue and the cancellation policy did not apply, she provided a cancellation number for my records which I can provide. Day later when I received my credit card statement I found out the I was charged twice for the reservation on the same day and I believe Im entitled to a credit since this was created by a technical issue not a human issue, I was aware of the cancellation policy, however this was an issue beyond my control.
Please reference reservation# R371099**** and reservation# R371102**** for the inquiry in question.
Respectfully,
Alberto Riezgo
201-214-****
ariezgo4@***.com
- Ghost company no one to talk to
Preferred solution: Full refund
User's recommendation: Stay AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Homeless people live here
Wish I could send a pic, but breakfast is a packaged 1/4 honeybun, apple and sunny d that I would never give any child. I also showered came to the bed, looked down to notice toe nails which were not mine
Preferred solution: Full refund
Travel Expert Talks
Vacation Rentals: Refund, Cancellation and Safety Tips
How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The reservation was fake
They charge you and give you no room. I had the foresight to call the hotel to see if the reservation existed 2 days before check in.
It did not exist. Call your bank to get your money back if you fall for this scam.
- Scam
Preferred solution: Apology
User's recommendation: Call your bank to get your money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
You all are suppose to reimburse my 45.00
I didn't get my money back and the lady reimbursed it
No money was return in my card
I want my. Money back
832499****
- Cheap
- Everything it is a bs shady site
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I lost 600 euro in a scam by FindHotel
Avoid using FindHotel. I lost 600 euro in a scam by FindHotel.
It booked a wrong hotel for my reservation and has not returned my 600 euro after nearly 3 months of the booking service operator realizing its mistake. This, despite that I even helped FindHotel cancel its erroneous reservation. My credit card company is now filing a case of fraud against FindHotel for me.
FindHotel is a fraudulent service. Avoid using it at all cost if you don't want to go through all the trouble I had to go through and ruin your holiday experience.
- Fraudulent
- Unprofessional
- Unreliable
Preferred solution: Full refund
User's recommendation: Avoid using FindHotel. I lost 600 euro in a scam by FindHotel. It booked a wrong hotel for my reservation and has not returned my 600 euro after nearly 3 months of realizing the mistake. This, despite that I even helped FindHotel cancel its erroneous reservation. My credit card company is now filing a case of fraud against FindHotel for me. FindHotel is a fraudulent service. Avoid using it at all cost if you don't want to go through all the trouble I had to go through and ruin your holiday experience.
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