Findhotel Reviews and Complaints | findhotel.net @ PissedConsumer Page 2

Anonymous

Guest-3866863 |

Salt Lake City, Utah

I didn’t get findhotel costumes service number, I can not find it,and I need help

Aug 18, 2022

1.0

I didn’t get findhotel costumes service number, I can not find it,and I need help

I was booked one room with 2 beds, but they gave me one room with 1bed, even that, I didnt receive any change information for the findhotel wedside , they charge me same price for that room,now, I try to find someone to help me,but no one can help

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Anonymous

Guest-4276629

Mansfield, Texas

Holding my money

Jan 06, 2023

8 I never got the room last night my card declined so y'all need to givee my 75dollars and 92 cents back y'all have on hold. Y'all got 10 min to put my money back I'm calling my lawyer

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Ronald F Vml

Worst customer service EVER!!!!

Oct 26, 2022

1.1

DO NOT USE!!! THEY WILL STEAL YOUR MONEY!!! Been trying to get my refund for 3 months!!! ZERO customer service support.. Do not give your hard earned money to these crooks. They are not an honest company!!!DO NOT USE

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Loss:

$425

Cons:

Will steal your money

Preferred solution: Full refund

User's recommendation: DO NOT USE!!!

ANISSA H Udr

DECLINED PAYMENT BUT IT WAS TAKES TWO TIMES

Oct 12, 2022

Good morning , please it's urgent reservation for the 19/10/22 au 31/11/22,Ottoman Hotel Park - Special Category I just made a reservation for FIND HOTEL except that he declined the payment so I redid another payment both times he declined the payment but when I checked my account he had not only taken the payment twice but in addition he did not confirm the reservation.PLEASE may you treat this problem urgently .

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Loss:

$1480

Preferred solution: refund of reservation since you have taken twice the payment without confirming the reservation

Carol V Dwj

You all are suppose to reimburse my 45.00

Jul 01, 2022

1.0

Findhotel - You all are suppose to reimburse my 45.00

I didn't get my money back and the lady reimbursed it No money was return in my card I want my. Money back 832499****

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Loss:

$45

Pros:

Cheap

Cons:

Everything it is a bs shady site

Preferred solution: Full refund

Kason Mho

Kason Mho |

Tampa, Florida

Receipt

Nov 16, 2022

Receipt so I could get reimburse for my job its not showing everything I need to know on the receipt you emailed me online

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Savannah O Paw

Savannah O Paw |

Nashville, Tennessee

Problem with reservation

Oct 05, 2022

1.0

I need someone to call me asap I made a reservation and tried to check in at the hotel and they said I could not stay because even though I paid my $60 online and have a confirmation number that find hotel wasnt paying the hotel and the hotel was having problems with yall not paying ! I spent my last $60 for this room I have no more money and now Im out on the street I need help ASAP THX, Savannah

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Orlando S Tlv |

Amsterdam, North Holland

Took my money

Nov 04, 2022

I need my money back cause that's all the money we have tonight for our room so please I need yall to take that serious

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Loss:

$68

Pros:

I just need my money

Preferred solution: Full refund

User's recommendation: Don't book thru yall

Adina-Shirel G |

Reservation inexistant!!!

Sep 16, 2022

1.0

I put one star because I can't put zero but I paid online and when I arrived at the hotel they couldn't find me!!! Toi had to pay AGAIN!!! I don't understand how you can call yourself a booking plateforme when you cannot even do that!!

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Loss:

$65

Cons:

Fake reservation

Preferred solution: Full refund

User's recommendation: Don't book through this website

Kimberly F Krb

I would never use this site

Sep 20, 2022

1.0

I would never use this site to book a hotel room again. I booked a hotel room through them that was at a pet friendly hotel, and they booked me a room that was not pet friendly, then tried to reach out, so they would fix their error... Couldn't find a phone number anywhere for them, so I do the "chat"... They are so quick to respond, then I explain my issue, and don't hear back for 3 days after I was to check in. I ended up having to rent a whole another room and still pay for the original!!! P.O. customer!!!

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Loss:

$160

Preferred solution: Full refund

User's recommendation: Never use

Eddy D Vdd

Don't use this website

Sep 24, 2022

1.0

I booked a room with 2 queen beds but when I got to the hotel, they told me I booked a king bed. I showed them my reservation but didn't do anything to fix the issue. I had to sleep on 1 king bed with my 3 kids. I will never use this again

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Loss:

$40

Preferred solution: Price reduction

louise m Afl

Reclamation

Oct 22, 2022

it isnabout my booking MARTIN Louise number 42-95**** to hotel sdanta susanna resort from october 1er to october 8.we pay local taxe and fees to you 9.24 and we pay second time to hotel anta susanna 9.24 whe we arrive. you must repay to pay us 9.24.i am waiting for your answer

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Loss:

$9

Anonymous

Guest-4069059

El Paso, Texas

Complaint/ refund free stay

Oct 11, 2022

Hello my name is jorge Rodriguez and i have just got back foe my trip and im trying make a refund or complaint in what can be done about my stay.First id like to say when it came to my room thier was no phone . 2nd the door was locked i had ro open it with a pin.All hotels have phones mine didnt. 3rd why would they put a customer in a renotive room it seems like theu were making changes to it. And 4th i was going to book anotjer stay and was in the process of working on it it was getting close to check oit by 12. I told the cleaning lady and front desk lady 3 times id be staying another night but she kept harasing me about she needs payment if not i had to be out by 12 .well 1205 came around i was still on the phone making arrangments i had a witness also with me at the time. SHE KNOCK AND KNOCK YELLING if she dont have payment i need to leave now or she calls the cops i had 10 min to leave .i told her i was working on it.never have i had a person or clerk do that.normaly if we say we are staying another day they say okbut because i was changing clotjes as she at tbe door yelling at me to open she was gonna open it open it come inside.regulations rules says they are not aloud to barge come in if we are thier only if we are not they can as they choose.that was unacceptable and rude.i kept my calm but she threathened me. I had the finds for anotner stay due to her she messed up my plans the whole stay i had to pacl and leave i was traveling from el paso booked in lubbuck. I finally had time to male this call as i was traveling for work for amazon warehouuse.so id like to get a refund back to my card or get a free hotel upgrade stay for two days or one if possible for my next travel anywhere thanms my card ends in 9765 .Thank you booking is Fr37559**** Thank you.$48.93 cost for stay.

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User's recommendation: Dont let someone yell and be so rude .That manager is rude and is non professional

Anonymous

Guest-4156754

Orlando, Florida

I’m at the hotel my name is Jeannette Rizzo they need u to call the hotel so I can get my refund back

Nov 19, 2022

U took money from me for a stay at Wyndham resort International dr 8001 international dr orlando fl from the 11/4/22 to 11/10/22 and I didnt stay there Im at the hotel now and they said if u call back they will refund me my money back so please call back asap now because am at hotel now

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Ricardo J Vhh

I booked a room and called the hotel and they told me I didn’t have a reservation

Oct 08, 2022

I booked a hotel with and when I called the I was told I didnt have a reservation. This is a scam. They took my money off my account and I was left without a room. Do not book with this site!!! I tried calling the customer service and never was able to reach anyone through this site. The room was over $300!!

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Loss:

$298

Preferred solution: Full refund